ph967 Privacy Policy – How We Handle Your Data

1. Who We Are

ph967 is an online gaming and sports betting platform serving players in the Philippines. References to "ph967," "we," "us," or "our" throughout this policy refer to the ph967 platform and its operating entity. This Privacy Policy applies to all players who register, log in, or otherwise interact with the ph967 platform, whether through a web browser or the ph967 mobile app.

If you have any questions about this policy or how your data is handled, please refer to the FAQ page or contact our support team through the platform.

2. Information We Collect

ph967 collects personal information to operate the platform, process transactions, verify player identities, and comply with applicable requirements. The categories of information we collect include:

Data Type	Examples	Why We Collect It
Identity Information	Full name, date of birth, government-issued ID	Account registration and KYC verification
Contact Information	Email address, mobile number	Account communications, OTP verification, support
Financial Information	Bank account details, e-wallet references (GCash, Maya)	Processing deposits and withdrawals in PHP
Device and Technical Data	IP address, browser type, device model, operating system	Security monitoring, fraud prevention, platform optimisation
Usage Data	Pages visited, games played, session duration, bet history	Platform improvement, responsible gaming monitoring
Verification Documents	ID photos, selfie verification images	KYC compliance and identity confirmation before withdrawals

We only collect information that is necessary for the purposes stated above. We do not collect information about your race, religious beliefs, or political views.

3. How We Use Your Information

ph967 uses the information we collect for the following purposes:

• To create and manage your player account.
• To verify your identity and age as part of the KYC process before processing withdrawals.
• To process deposits and withdrawals in Philippine Peso (PHP) through your registered payment method.
• To send account-related communications such as OTP codes, transaction confirmations, and security alerts.
• To monitor gameplay activity for responsible gaming purposes and to detect unusual or fraudulent behaviour.
• To improve the ph967 platform — including game performance, navigation, and mobile experience — based on aggregated usage patterns.
• To comply with applicable legal and regulatory obligations.

ph967 does not use your personal data for targeted advertising on third-party platforms. We do not sell your personal information to third parties.

4. Legal Basis for Processing

ph967 processes your personal data on the following legal grounds:

• Contractual necessity: Processing is required to create and operate your ph967 account and to fulfil our obligations under the Terms and Conditions.
• Legal obligation: We are required to collect and retain certain information to comply with applicable identity verification and anti-fraud requirements.
• Legitimate interests: We process technical and usage data to keep the platform secure, prevent fraud, and improve the player experience.
• Consent: Where we rely on your consent to process data — such as for optional communications — you may withdraw that consent at any time by contacting support through the platform.

5. Sharing Your Information

ph967 does not sell or rent your personal data. We may share your information with trusted third parties only where necessary and under strict data protection obligations:

• Payment processors: To facilitate deposits and withdrawals through Philippine bank transfers and supported local e-wallets. These providers handle transaction data only and are bound by their own security and privacy standards.
• Identity verification providers: To assist with KYC checks. Verification data is processed securely and is not retained beyond what is necessary.
• Technology and infrastructure partners: Who support the operation of the platform, including cloud hosting and security services. These partners process data on our behalf under contractual data protection agreements.
• Authorities and regulators: Where we are legally required to disclose information — for example, in response to a valid legal request or to investigate suspected fraud.

We do not share your data with marketing agencies, data brokers, or unrelated third parties.

6. Data Retention

ph967 retains your personal data for as long as your account remains active and for a period thereafter as required to meet our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of data:

• Account and identity data is retained for the duration of your account plus an additional period as required by applicable rules.
• Transaction records are retained for a minimum period consistent with financial record-keeping obligations.
• Technical and usage logs are retained for shorter periods and are routinely deleted once they are no longer needed for security and platform purposes.

When data is no longer required, ph967 deletes or anonymises it in a secure manner.

7. Security Measures

ph967 takes the security of your personal data seriously. We use industry-standard technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or loss. These include:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the ph967 platform.
• OTP-based two-step verification for account login and sensitive account actions.
• Access controls that limit who within ph967 can view sensitive player data.
• Regular security reviews and monitoring of platform systems.

8. Cookies and Tracking

ph967 uses cookies and similar tracking technologies to support platform functionality and to understand how players use the site. Cookies are small data files stored on your device when you visit ph967.

We use the following types of cookies:

• Essential cookies: Required for the platform to function — for example, to keep you logged in during a session.
• Analytics cookies: Help us understand how players navigate the platform so we can improve the experience. Data collected through analytics cookies is aggregated and does not identify individual players.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorised access.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.

9. Your Rights

As a ph967 player, you have rights regarding your personal data. You may contact support through the platform to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to our legal retention obligations.
• Object to certain types of processing, including processing based on legitimate interests.
• Request that we restrict processing of your data in certain circumstances.

We will respond to data rights requests within a reasonable timeframe. Where a request relates to account closure, please also refer to the account closure provisions in our Terms and Conditions.

10. Children and Minors

ph967 is strictly a platform for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a player is under the minimum age, the account will be suspended immediately and any associated data will be handled in accordance with applicable requirements. If you believe a minor has registered on ph967, please contact our support team promptly.

11. Changes to This Policy

ph967 may update this Privacy Policy from time to time to reflect changes in the platform, applicable requirements, or our data practices. When we make material changes, we will update the effective date shown at the top of this page. We encourage you to review this policy periodically. Continued use of the ph967 platform after changes have been published constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please visit the FAQ page in the first instance. For matters not covered there, you may reach the ph967 support team through the contact details available on the platform. We aim to address all privacy-related queries promptly and in good faith.